Terms &

Conditions

Elevate Your
Everyday Elegance
With Gel Nails In JLT

No damage.
No frequent touch-ups

CRYSTAL BEAUTY LOUNGE
SERVICE GUIDELINES

WE ARE COMMITTED TO DELIVERING A HIGH-QUALITY, PROFESSIONAL EXPERIENCE IN A CALM AND WELCOMING SPACE. TO ENSURE FAIRNESS FOR ALL CLIENTS AND RESPECT FOR OUR TEAM, THE FOLLOWING APPLIES:

APPOINTMENTS & TIMING

LATE ARRIVALS: PLEASE ARRIVE ON TIME. LATE ARRIVALS MAY RESULT IN REDUCED SERVICE TIME. IN SOME CASES, THERE MAY NO LONGER BE SUFFICIENT TIME TO DELIVER THE SERVICE TO THE EXPECTED STANDARD. OUT OF RESPECT FOR CLIENTS WHO ARRIVE ON TIME, WE MAY NEED TO RESCHEDULE YOUR APPOINTMENT. FULL CHARGES MAY STILL APPLY.

CANCELLATIONS & NO-SHOWS: A MINIMUM OF 4 HOURS' NOTICE IS REQUIRED. LATE CANCELLATIONS OR MISSED APPOINTMENTS MAY RESULT IN A CHARGE OR RESTRICTED FUTURE BOOKINGS. REPEATED NO-SHOWS MAY REQUIRE PREPAYMENT TO SECURE FUTURE BOOKINGS.

NO REFUNDS

ALL SERVICES ARE NON-REFUNDABLE. REPAIRS (NAILS & EYELASHES). COMPLIMENTARY FIXES ARE AVAILABLE WITHIN 4 DAYS FOR WORKMANSHIP ISSUES ONLY. AFTER THIS PERIOD, ALL REPAIRS ARE CHARGEABLE.

SATISFACTION

PLEASE INFORM US BEFORE LEAVING OR WITHIN 24 HOURS IF YOU ARE NOT SATISFIED. WE WILL REVIEW AND OFFER A REASONABLE ADJUSTMENT WHERE APPROPRIATE.

SERVICE LONGEVITY

RESULTS VARY DEPENDING ON AFTERCARE AND LIFESTYLE. LONGEVITY IS NOT GUARANTEED. YOU ARE RESPONSIBLE TO DISCLOSE LIFESTYLE FACTORS THAT MAY IMPACT SERVICE OUTCOME SUSTAINABILITY AND DISCUSS SUITABLE OPTIONS ACCORDINGLY.

CLIENT RESPONSIBILITY

PLEASE DISCLOSE ANY ALLERGIES, SENSITIVITIES, OR MEDICAL CONDITIONS BEFORE YOUR SERVICE.

MINIMUM SPEND FOR DISCOUNTS

ALL OFFERS APPLY TO A MINIMUM SPEND OF AED 100.

EXTERNAL WORK

WE DO NOT GUARANTEE OR TAKE RESPONSIBILITY FOR WORK COMPLETED AT OTHER SALONS.

OUR SPACE

RESPECT FOR OUR TEAM: WE MAINTAIN A RESPECTFUL, PROFESSIONAL ENVIRONMENT. WE RESERVE THE RIGHT TO REFUSE SERVICE IN CASES OF INAPPROPRIATE BEHAVIOUR.

PERSONAL BELONGINGS: CLIENTS ARE RESPONSIBLE FOR THEIR PERSONAL ITEMS.

CHILDREN: TO MAINTAIN A CALM ENVIRONMENT, ONLY CLIENTS RECEIVING SERVICES SHOULD ATTEND UNLESS AGREED IN ADVANCE.

PHOTOGRAPHY

PLEASE LET US KNOW IF YOU PREFER NOT TO BE INCLUDED IN MARKETING CONTENT.

OUR SERVICES